Delete your account

If you'd like your stowely account and all the data we hold about you removed, this page explains how to request it and what we delete.

How to request deletion

Email contact@stowely.com from the email address tied to your stowely account, with the subject line Account deletion request. That's it — no form to fill out.

We'll confirm the request within 5 business days and complete the deletion within 30 days, as set out in our privacy policy.

What gets deleted

• Your account record (email, password hash, verification status).
• Every text you've uploaded, along with the parsed text we extracted from it.
• All of your reading sessions (progress, WPM, timestamps).
• All session/device records and any push tokens registered by the mobile app.
• Your subscription is cancelled and your Stripe customer record is detached from our system.

What we keep, and why

• Billing records. Stripe retains invoice and payment records as required by tax law. We don't control that retention period.
• Anonymous server logs. Standard web-server access logs (IP, timestamp, status code) are rotated and deleted within 30 days. They contain no personal data we can tie back to you after deletion.

Other options

If you don't want to delete the whole account, you can also:

• Delete individual texts from your library at any time.
• Revoke any active session under Settings → Active sessions.
• Cancel your Pro subscription from Settings → Subscription.